REINVENTING STUDENT EXPERIENCE
Spike Student has all the features and flexibility you need to delight your student residents and empower your staff.
Manage the entire student journey in one single platform. From browsing accommodation, and reserving their room, all the way through to making friends and building their new student life.
We understand how important it is for students to feel at home. We make it our business to give them a way to interact with their surroundings and connect with others.
Spike helps students form meaningful connections through social clubs, forums and events. Keep students engaged with up-to-date news and articles and help them get involved with the wider community by introducing them to local attractions and services.
Go above and beyond for your students by offering health & well-being initiatives and support forums.
Simplify the day-to-day running of your buildings. Create easy to follow processes and automate common, manually intensive daily tasks such as handling deliveries and managing communal space.
Our on-demand reporting and analytics tool, accessed by the on or off-site management team, allows you to drive actionable insights and timely reports directly from the data, making it easy to track and report progress. Be proactive in your engagement strategies by truly understanding resident’s needs and behaviour, acting where needed.
Spike can be used across multiple departments to minimise error and increase productivity, saving you time, money and energy.
Residents can easily find and connect with other students in their building who share similar interests, such as a sports or wine club, as well as organising their own events to get to know each other.
Organise and promote resident events, both virtual
and off-line, using Spike Student. Track RSVPs and send alert reminders.
Residents can stay on top of their deliveries by receiving real-time alerts when their parcels arrive, eliminating the need for constant calls to the concierge.
Residents can view welcome packs, apartment & appliance manuals, instruction videos and floorplans. As well as accessing personal documents such as tenancy agreements, terms of agreement and more. Residents receive a push notification when a document needs signing or approving.
Defects and maintenance issues can be logged and tracked to ensure they are responded to and acted upon quickly and effectively, keeping the resident informed.
Residents can browse and book amenities from their resident’s app, view useful information like opening times and costs, plus book at the touch of a button.
Residents can easily and quickly authorise guests and contractors via the Spike Student app, informing the front of house staff of their visit. Residents are then notified via the app when their visitors arrive.
Spike Student offers on-demand service booking from within the app such as cleaning and laundry services.
Provide your residents with the latest public transport alerts and status updates. Most cities have live travel feeds, enabling us to provide up to the minute local information.
Be proactive in your engagement strategies by truly understanding resident’s needs and behaviour, acting where needed.
Residents can view their bills, like service charges and ancillary expenditure. Outstanding bills can be paid on a scheduled direct debit or paid immediately by making an online payment.
Simply and securely manage entry into buildings, private apartments, and communal areas, based on bookings or memberships, all via their resident’s app. Spike Student can be integrated with several access control platforms.
Your team can communicate directly with your student residents and other staff members with ease, giving your residents an easy way to get in touch whatever and whenever they need.
Inform residents about local shops, cafes, restaurants, sports facilities, banks, and post offices. Form partnerships with local retailers and service providers to offer your residents exclusive discounts and offers.
Provide students with a single mobile app to manage every aspect of their living experience, such as logging enquiries and submitting defects, to communicating with staff and other residents, and even accessing exclusive discounts at local businesses.
Spike Student can be white labelled to enhance and differentiate your brand. We take your colour palette, tone of voice and imagery to create a unique look and feel.
Whether you’re trying to re-open amenities after the pandemic or want to alert residents of an immediate danger, Spike Student can help you overcome the challenges that property management teams are facing it today’s environment.
Our software delivers a powerful set of features and can be used as a stand-alone solution. However, we understand the need to connect to third-party services and have a number seamless integrations with leading providers.