Riverwalk is a major office development situated at the heart of Citywest Business Campus, an award-winning business park, 15km southwest of Dublin city centre, and linked by rail via the LUAS. Flanked by distinctive office buildings and surrounded by a beautifully landscaped environment, with a wide range of amenities and services, Riverwalk tenants include Adobe, Sony, Pfizer, Unilever, Shire, and Sanofi Aventis.
An essential part of Riverwalk’s appeal is the landscape where people can meet, relax, and work in a stress-free natural setting. Bartra, who jointly acquired the Citywest Business Park with Henley Investment Management in 2019, wanted an effective and modern way to communicate and engage with all tenants and staff across the development.
Bartra worked with Spike, the leading property management and tenant engagement software provider, to create The Riverwalk Workplace app, a white-labelled version of its Spike Workplace portal. The app allows onsite staff to share news and updates about the development via push notifications, while tenants can easily access key information such as FAQs, onsite contacts, as well as view what services and events are available.
Tenants can also use the app to submit any queries they have to JLL Ireland, the managing agent, as well as participate in online social clubs and forums, allowing tenants to get to know one another and encourage tenant-led events to take place, such as 5-aside football leagues and lunchtime walking clubs.
Barry Heeney, Asset Manager at Bartra comments: “The Riverwalk Workplace app is easy to navigate and allows tenants to very quickly see what’s happening across the development, where to find the nearest restaurant, when the next Luas will be or request services like car valeting on site. Our tenants are happy with the app and all the information we can add, plus we can update them with a simple notification when we want to share any news.”
Since the roll out in July 2022, The Riverwalk Workplace app has quickly become an integral part of the Riverwalk experience, with over 400 tenants now using the portal.
Livia Vilares, Community Manager at Riverwalk, JLL Ireland comments: “The Riverwalk Workplace app has played a pivotal role in encouraging tenants back into the office and onto the campus. Tenants can see all the exciting activities that are taking place across the development, such as Taco Thursday and regular fitness classes, showcasing the benefits of working at Riverwalk.
“It’s also allowed me to build a rapport with the tenants and has encouraged regular feedback on what they are enjoying the most and what they would like to see added to the campus.”
A tenant at Riverwalk comments: “The Riverwalk app is a great tool to have on hand to view the services, social and fun events, and clubs and forums to name a few of the activities organised on site. In addition, should I wish to check on the charge my car, check on local public transport links, book a car valet or find what options are close by for lunch, all these features and information are available within the Riverwalk app.”
