END-TO-END TENANCY MANAGEMENT SOFTWARE
Spike Lettings creates a seamless tenant journey starting from browsing an apartment, submitting an initial enquiry, through the reservation stage all the way through to moving in. A single end-to-end solution managed across multiple disciplines, that integrates with your website.
From BTR buildings to student developments, Spike Lettings can be customised to suit your operational needs and workflows.
Allow prospective tenants to easily browse and find your available properties. Listed properties can also be automatically uploaded to popular listing sites, like Rightmove and Zoopla.
Prospective tenants can reserve properties directly online through Spike Lettings, or staff can reserve from the management dashboard.
A complete view of all your viewings from all of your channels, in one place.
Spike Lettings can collect reservation deposits, set up payment schedules and credit accounts where necessary.
Tenants can view the progression of their tenancy, communicate with your team and sign contracts, all within Spike Lettings.
Staff and tenants can communicate directly through the Spike system in real-time, allowing you to stay on top of maintenance issues and queries, keeping everyone informed on progress along the way.
Manage, store and display tenancy documentation. Used for both pre-completion reservation process and once tenant moves in, to view and manage contracts.
Keep on top of safety certificates, inspections, maintenance and payment arrears in one user-friendly place. As well as understanding which tenancies are due to be renewed, as well as understanding occupancy per building/block.
Provide tenants with a single app to manage every aspect of their living experience. From the convenience of their phone, tenants can log enquiries and submit defects.
Spike Lettings can be white labelled to enhance and differentiate your brand. We take your colour palette, tone of voice and imagery to create a unique look and feel, as well as integrating our powerful lettings software into your existing website and systems.
Spike Lettings can automatically pass information to your CRM and accountancy system, creating a new contact or updating an existing contact, plus attaching the submitted enquiry. Enquiry forms can be embedded into your marketing website, which will also be passed to your CRM system.
Our software delivers a powerful set of features and can be used as a stand-alone solution. However, we understand the need to connect to third-party services and have a number seamless integrations with leading providers.