The Ascend Living App, powered by Spike Living, is latest investment in Ascend’s proprietary tech stack
Ascend Living , the rental living brand from Ascend Properties, has launched a dedicated app to enhance resident experience and operational efficiency across its single-family rental (SFR) and multi-family build-to-rent (BTR) management portfolio.
The app, powered by Spike Living, is part of Ascend’s continued investment in its proprietary technology stack. Designed to provide Ascend Living residents a simpler, more connected way to manage everyday renting, it supports Ascend’s ongoing focus on resident experience, operational efficiency and ESG.
Through the app, residents can access important information, receive updates, submit maintenance requests at any time of day and liaise directly with their property managers. The app also supports stronger communities, enabling residents to receive local updates, join social clubs, participate in community initiatives and access exclusive discounts and special offers.
By bringing resident communication, service requests and key information into one platform, the app will enable Ascend to reduce administration, improve visibility of portfolio status and deliver a more responsive service. It will also help Ascend to reach its ESG ambitions, both in reducing reliance on printed materials and providing a direct channel to provide practical advice to help residents live more sustainably.
Launched in 2025, Ascend Living provides institutional investors with a turnkey operational identity for their residential SFR and BTR portfolios. The brand has grown to become one of the UK’s largest operators of living assets, overseeing more than 92 locations nationwide, home to over 6,125 residents.
“As our Ascend Living platform grows, investment in technology such as this new app is absolutely central delivering both enhanced resident experience and more efficient operations. This single, accessible platform means we can not only help residents be better informed and supported, but also drive further improvements in areas such as maintenance and onboarding. We look forward to seeing the results across the Ascend Living community and encourage all our residents to download the app and benefit from what it has to offer.”
“Ascend Properties is setting a benchmark for what the modern resident experience should look like, and we’re proud to support that vision through the Ascend Living app. As SFR and BTR portfolios scale, residents should feel informed, supported and connected to their home and community. The right technology helps operators deliver that consistently, while giving teams the visibility and efficiency they need to scale successfully.”
