European Investment Manager, Europa Capital has expanded its partnership with Spike Global by introducing the Spike Lettings and Spike Living software into two of it’s residential apartment blocks in Sheffield and London. Following the successful introduction of the solutions to its Anaconda Cut development in Manchester, the Investment Manager decided to roll out the technology into two other build-to-rent complexes Velocity Village in Sheffield and One Lampton Road in Hounslow.
Spike developed white label versions of its property management and resident engagement software Spike Living and its revolutionary end-to-end tenancy management software solution Spike Lettings especially for Europa’s property, which are designed to make the renting experience easier and more straightforward for both landlords and tenants. Spike Lettings helps to make the initial tenancy arrangements straightforward, while Spike Living provides around-the-clock communication between management and tenants that makes life easier in a multitude of ways.
James Pellington, Building Manager at Anaconda Cut, said: “Spike’s software is simple and intuitive to use, and will be second nature to the generations who have been brought up running their lives on their phones. Spike Living brings the process of being a tenant into the 21st century, and provides a convenient, modern method of communication that matches the contemporary convenience of these stylish new apartments.”
Tenants can use the Spike Living app in a variety of ways, from organising all of the practical stuff like keeping track of rental payments and reporting maintenance issues, to booking a laundry slot, opening their front doors or checking whether the concierge has received their parcel. It also has great potential to help newcomers to town make new friends, find local activities and get to know their neighbours, whether that’s in the virtual world or the real one. Unlike normal social media, Spike Living enables those new to the area to meet like-minded people within their own buildings, without being at risk from scammers and strangers.
Jeremy Heath-Smith, CEO of Spike Global, comments: “The use of our software at Velocity Village and One Lampton Road will help to create great communication and promote a smooth, professional relationship between tenants and landlord – avoiding the friction that can so often occur. Given that one of the leading causes of problems during tenancies is poor communication, having an instant, easy and stress-free way to facilitate those vital conversations has already proven its worth.”
Spike Living can be personalised for every client, so it is always set up to the specific requirements of both the management and the building. As well as accessing services available onsite, it can also be linked up with external partners to provide additional services, from bedding packs and weekly cleans to pizza delivery and beauty services, helping renters to live their best life in the city.