Niche Living, owner, and operator of Ireland’s first purpose built co-living development in Dun Laoghaire, South Dublin, has partnered with Spike to utilise its market-leading resident engagement portal, Spike Living.
Niche Living Dun Laoghaire opened in April this year, comprising of 204 beautifully designed and fully serviced studios, together with numerous in-house amenities such as MasterChef kitchens, shared lounges, onsite gym and fitness club, games room, cinema, 24/7 concierge service, co-working spaces and private meeting rooms. The building also features Dublin’s best rooftop terrace with panoramic views across the city, mountains, and Dublin Bay.
Spike has worked with Niche Living to create its exclusive member app, a white-labelled version of its Spike Living portal, designed to support a stress-free living experience. From being able to directly message staff and ask for help and advice, easily and quickly log maintenance issues, and be kept updated on the progress to managing day-to-day life admin like getting an extra studio clean, viewing important documentation such as key policies and appliance manuals, as well as booking the wide range of onsite amenities. The app provides everything residents need to manage their life at Niche Living in the palm of their hands.
Residents are also empowered to start making their own fun – Spike Living offers a safe alternative to conventional social media, giving residents the chance to meet and get to know each other, as well as arranging their own events, with the knowledge that only their neighbours have access to the network, helping to instil a real sense of community.
From a staff perspective, having the app in place helps to streamline and centralise key operational processes such as the reporting and management of maintenance issues, delivery management, as well as the organisation and promotion of all social events and activities via the Spike Living management dashboard. The app allows staff to share important news and updates about the development instantly via push notifications.
David McGuinness, Managing Director, Niche Living comments: “The Spike Living portal plays a key role in our resident experience, providing a central place where residents can feel part of the community and manage their day-to-day life admin, including accessing their studio, booking the cinema for a private screening, or logging any maintenance issues. It also allows the Niche Living team to provide residents with key updates and share important information quickly and easily at a click of a button.”
Jeremy Heath-Smith, CEO of Spike, comments: “We are delighted to be working with Niche Living on Ireland’s first co-living scheme. Our Spike Living portal is perfectly suited to enhance resident experience, allowing residents to make the get the most out of the incredible onsite amenities. Our powerful management dashboard also makes life easier for the Niche Living team, helping to streamline operational tasks.”