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Case Study

Casa by Moda partners with Spike to drive happy, healthy and connected communities

Single family rental developer and operator, Casa by Moda, has partnered with long-term technology partner Spike to utilise its market-leading resident engagement portal, Spike Living across its upcoming Casa developments.

Casa, Vista Park, situated in Glasgow, Scotland, is Casa by Moda’s first neighbourhood to launch, and has begun welcoming its first residents. The development comprises 156 new homes, made up of a mixture of one and two-bedroom apartments, alongside two, three and four-bedroom houses for rent, with community spaces including a wildlife area and two play parks suitable for families and young children.


The homes will be operated by Casa by Moda, the single family homes division of investor, developer and operator Moda Group, which aims to secure an initial 5,000 new high quality family homes for rent in suburban areas within the next three years, with further schemes launching in 2024 across the Yorkshire region and beyond.


Casa by Moda has worked with Spike, whose technology is already utilised across its Moda Living neighbourhoods, to create the exclusive MyCasa resident app, a tailored version of its Spike Living portal. The resident portal has been adapted to suit surburban rental communities due to the differences seen across build-to-rent (BTR) and single family homes (SFH) platforms. It’s even more crucial across SFH communities, given the nature of living in suburban and city fringe locations, that residents feel connected to their landlord and community, regardless if that’s in-person or virtually.


The MyCasa app will enable residents to stay connected 24/7, from reporting maintenance requests to directly contacting the Casa customer service team. Residents are also able to view and book trusted at-home services from dog walking to window cleaning, join community groups and events, and chat on the community forum. This innovative technology helps to create social, integrated and safe communities at the click of a button.


Sarah Nelson, Operations Director at Casa by Moda, comments, “As custodians of the communities we operate in, our aim is to pioneer positive change to the rental market and improve the way people live. By partnering with Spike, we can provide all Casa residents with this innovative technology, allowing residents to access so much more on-demand – from partners and services, to virtual concierge, to reporting a maintenance request. They can also find out about the latest news and happenings in their neighbourhood which is crucial to connecting SFH residents to their neighbours and embedding our Casa into the wider community.”


Spike’s CEO, Jeremy Heath-Smith, comments, “We are delighted to be expanding on our partnership with Moda, with the roll out of Spike Living across their latest Casa by Moda neighbourhoods. The MyCasa resident portal will not only make residents’ lives easier by streamlining communication and providing access to on-demand community events, but also empower residents to actively participate in shaping their communities”.

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Case Study

Eurofund Group and Spike Join Forces to Enhance the Co-Living Experience

Eurofund Group, the international investment and development company, has partnered with Spike to utilise its tenant engagement portal, Spike Living, at Tribu, its first co-living development.

 

Tribu, located in Kingston-upon-Thames, a historic district in Southwest London, offers 63 boutique studios, designed to cater to both students and young professionals seeking a more sophisticated way of living. The development features state-of-the-art amenities, including a coworking space, rooftop terrace, cinema room, communal kitchens, and dining areas, all aimed at fostering a vibrant community.

 

Eurofund Group worked with Spike to create the Tribu app, a white-labelled version of its Spike Living portal designed to serve as a comprehensive platform for tenants and staff alike.

 

The Tribu app streamlines communication by simplifying the defect reporting and parcel management processes, as well as making the sharing of important documentation such as key policies, building regulations and appliance manuals easier.

 

By automating routine tasks, staff can devote more time and attention to providing exceptional customer service, which is a fundamental aspect of Tribu’s success.

 

The Tribu app also acts as a secure social network, allowing tenants to participate in social activities, access in-house services and events, as well as connecting tenants with others in the building who share similar interests.

 

Jonny Wootten, Marketing Director at Spike comments: “We are thrilled to partner with Eurofund Group to enhance the Tribu living experience. By leveraging our tenant engagement portal, Spike Living, Eurofund Group are able to transform the way tenants interact with their living spaces and foster a vibrant community within Tribu.” 

 

Dan Sanford, CEO at Tribu, Eurofund Group comments: “Spike has an unrivalled expertise in the market, with a proven track record of successfully implementing innovative solutions that address complex business challenges. Spike’s ability to seamlessly integrate its solutions with third-party services and providers is truly remarkable, and we look forward to continuing to roll out Spike Living across future schemes.”