Case Study

Spike and HomeViews Join Forces to Drive Resident Reviews

Spike is pleased to announce that it has formed a strategic alliance with the leading independent residential property review platform, HomeViews. This partnership will transform the way resident reviews are collected across developments by being part of the Spike Living portal.

Research reveals that 95% of today’s consumers read reviews before they make a purchase, HomeViews is the UK’s only review site dedicated to residential property, with over 40,000 reviews live on the site.

By integrating HomeViews into Spike’s resident portal, Spike Living, this will not only streamline the resident review process but will also make it more likely they will leave constructive feedback. Through HomeViews, residents can rate the building,  building management, design, facilities, location and value via their phones.

For property managers, this provides valuable data on how a building and its staff are performing, with HomeViews able to provide comparative data between developments, local competitors, and comparisons to the UK average resident ratings for Build to Sell, Housing Associations, House Builders, Co-Living and BTR properties.

Jeremy Heath-Smith, CEO of Spike Global comments: “Both HomeViews and Spike have positively transformed the way residents and property managers interact with one another. By working together, we can continue to provide greater transparency and openness, not only improving the resident experience but also driving greater feedback to inform and enhance the way developments are operated.”

Rory Cramer, CEO and Co-Founder of HomeViews shared: “This is the first time we’ve integrated our review collection within a resident portal. This allows operators a very easy way to collect fair, verified reviews for their homes and services, offering unmatched insights for both prospective residents on and the industry via the HomeViews Pro dashboard.”