Month: April 2025

You asked for more flexibility, we delivered.

Introducing our brand-new Content feature on Spike Living – designed to give property managers and community managers full creative control to build and share meaningful, customised content with residents directly through the app.

Whether you want to introduce your onsite team, highlight local services, or launch a wellbeing corner – this feature lets you do it your way. 

Put the Power in Your Hands

Complete Flexibility 
You’re in control. From “Meet the Team” sections to wellbeing content, pet policies to partner promos – it’s entirely up to you what you share. 

Boost Resident Engagement 
Create content your residents actually care about. It’s easy to add helpful, human, and visually engaging posts that increase time spent on the app and drive real engagement. 

Support Community Connection 
Put faces to names, share local stories, and make your community feel more personal, connected, and informed. 

Promote Local Services 
Easily promote trusted third-party services like dry cleaning, pet care, or cleaning providers – helping residents while adding value to your ecosystem. 

Highlight Local Hotspots
Use the new ‘Around Me’ area to introduce residents to your neighbourhood. Share recommendations for cafes, restaurants, bars, parks, and more – helping new and existing residents discover everything your local area has to offer.

No More One-Size-Fits-All 
Tailor visibility for different audiences – residents only see the content relevant to them, creating a more personalised app experience. 

What Can You Do with It? 

Here are just a few ideas for how you could use the Content feature: 

• Meet the Team – Showcase your on-site staff so residents know who’s who and build familiarity. 
• Resident Wellbeing – Share mindfulness tips, mental health resources or workout videos to support mental wellness in your community.  
• Local Services – Highlight dry cleaning, dog walking, or cleaning services. 
• Events and Activities – Add more context or visual storytelling around upcoming events, or recap past events in such a photo gallery. 
• Welcome Area – A digital welcome pack for new residents. 
• Sustainability zone – provide energy-saving tips, green initiatives and more.
• Around Me – Help residents feel at home faster by sharing the best local cafes, restaurants, bars, and things to do nearby.

How It Works 

From the Staff Dashboard:

A new Content section is now available under the Engagement tab. 

Staff can create new content categories (e.g. “Around Me”). 

Staff can also create and edit content within these categories using our easy-to-use editor – complete with headings, images, videos, and more. 

On the Mobile App: 

Residents will see any published content relevant to them displayed as a carousel under the category title.

Each content category appears as its own section underneath the “Latest Promotions” banner – making it super easy to browse and engage. 

Ready to See It in Action?  

The new Content feature was built with you in mind – giving you the tools to create rich, meaningful experiences for your residents, all in one place. 

Request a Demo today and discover how you can create, manage, and showcase content that truly resonates with your residents.

Because at Spike, we’re not just helping you manage buildings — we’re helping you build community. 

 Sustainability isn’t just a trend – it’s a powerful value driver in today’s residential property market. With residents actively seeking out communities that reflect their environmental and social values, operators and property managers who embed sustainability into their operations stand to gain far more than just regulatory compliance. They gain loyalty, reputation, and long-term financial return. 

 This shift is influencing how people choose where to live, how long they stay, and how positively they engage with their community.

Technology is the enabler. Platforms like Spike Living help operators translate ESG commitments into real-world impact – digitising processes, reducing waste, and empowering residents to take part in community-led sustainability initiatives. In doing so, you’re not just reducing your environmental footprint – you’re creating more connected, desirable places to live, and adding measurable value to your developments.

Here are 5 ways Spike Living helps property managers and operators deliver tech-enabled sustainable living that drives real returns:

1. Promote Sustainable Events  

One of the most engaging ways to bring sustainability to life in your development is through action – and events are a powerful way to do just that.

With Spike Living’s Events feature, property managers can plan, promote, and manage a variety of sustainability-focused initiatives that encourage residents to take part and connect with their community.

From upcycling workshops to community clean-ups, there are endless ways to inspire greener living. Using the platform, you can share full event details, manage RSVPs, send reminders, and even post follow-up content or photos to keep momentum going.

Looking for inspiration? Our 2025 Community Engagement Guide offers month-by-month sustainable event ideas that align with national and international campaigns – making it easy for property teams to plan ahead.

2. Create a Dedicated Sustainability Hub for Residents 

Tech-enabled sustainability begins with visibility. Spike Living’s new Content feature lets you create a dedicated home screen tile where residents can easily access green living resources – from recycling guides and energy-saving tips to updates on your building’s sustainability progress. 

This hub becomes a go-to destination for residents and demonstrates that your development doesn’t just talk about sustainability – it lives it. It also reinforces your values to prospective residents, who are increasingly choosing homes that align with their environmental priorities. 

3. Community-Led Communication 

One of the most powerful aspects of promoting sustainability is giving residents the platform to inspire one another. Spike Living enables you to do just that by creating dedicated green living Groups and Channels within the app.

Many of our clients have successfully introduced sustainability-focused clubs where residents can share their own eco-friendly tips, discuss local initiatives, and more.

Some communities have also created in-app marketplaces where residents can buy, sell, or donate pre-loved items – giving second-hand goods a new lease of life and reducing landfill waste in the process. 

By offering a space where like-minded neighbours can connect and collaborate, Spike Living helps foster a stronger sense of community and collective responsibility – transforming sustainability from a top-down initiative into a grassroots movement. 

4. Support Greener Last-Mile Delivery with Digital Parcel Management 

With online shopping on the rise, parcel delivery is now a key operational and environmental consideration. Spike Living’s digital tools support greener logistics by enabling integrations with smart parcel locker and delivery systems, as well as offering real-time parcel notifications to residents. These solutions help reduce congestion, emissions, and inefficiencies around your development.

By consolidating deliveries into secure lockers or centralised drop points, you minimise the number of individual trips made by couriers, cutting down on vehicle emissions and creating a smoother, more sustainable last-mile experience.

This aligns with Quadient’s recent findings, which show that 31% of consumers feel under pressure to reduce parcel deliveries for environmental and economic reasons. Offering an eco-conscious alternative not only enhances convenience but also strengthens your development’s reputation for forward-thinking, climate-aware living. 

5. Go Paperless with Digital Document Management

Digitising your operations is one of the simplest ways to minimise waste while improving efficiency.

With Spike Living’s Document Management feature, you can upload and share everything from welcome packs and building guides to green lease policies and energy statements – all without printing a page.

Not only does this save resources and reduce waste, but it also ensures that important documents are always accessible, organised, and up to date – streamlining communication and cutting down on administrative overhead. It’s a win for both the environment and your team’s efficiency, while also aligning with the digital-first expectations of today’s residents. 

A More Valuable, Sustainable Way to Live and Operate

All of these features – from digital documents and green living forums to community events and parcel efficiency – contribute to something much bigger: brand trust, loyalty, and long-term value.

As Capgemini and Quadients’ reports highlight, organisations perceived as genuinely sustainable are not only more likely to attract customers – but they’re also more likely to retain them and perform better over time. The same applies to residential developments. When residents feel that their home reflects their values, they’re more likely to stay longer, engage more deeply, and become advocates for your brand.

Spike Living makes sustainability more than just a concept. It turns it into a lived, visible experience – giving residents daily touchpoints that demonstrate your commitment to greener, more responsible living. By aligning environmental priorities with operational excellence, you build stronger communities and a more resilient, future-ready reputation.

Ready to connect your sustainability goals with long-term value? 

With Spike Living, you can digitise operations, reduce waste, empower residents, and create communities that are not only greener – but more connected and future-ready.

Book a demo today to see how technology-driven sustainable living can elevate your development and turn ESG into ROI. Our team is here to support you every step of the way.